You Asked, We Answered!
We know that signing up for a new platform comes with a lot of questions, and we’re here to help! Whether you’re wondering about how deliveries work, what kind of support you’ll get, or how to make the most of your foodpanda partnership, we’ve got the answers.
Getting started with foodpanda is an exciting opportunity for restaurants looking to expand their reach and serve more customers. Whether you’re new to online food delivery or simply exploring how foodpanda can help your business grow, we’ve got you covered!
To make things easier, we’ve put together this guide with answers to the most frequently asked questions about partnering with foodpanda.

1/ How do I register as a foodpanda partner in Pakistan?
The registration process is simple. Fill out the online form with your restaurant details, menu, and necessary documents. After approval, you’ll be guided to set up your profile and start receiving orders.
2/ How can I manage my foodpanda Pakistan restaurant portal?
Once registered, you can use the foodpanda restaurant portal to manage your menu, track orders, and view performance analytics in real-time.
3/ Can I become a foodpanda home chef in Pakistan?
Yes, foodpanda offers the option to register as a home chef. The registration process for home chefs is similar to restaurant registration, with a focus on unique homemade meal offerings. Becoming a food entrepreneur has never been easier. If you’re ready to turn your passion for cooking into a thriving business, join foodpanda today and start selling with zero hassle!.
How to become a foodpanda HomeChef!
4/ How does foodpanda pricing work in Pakistan for partners?
Pricing with foodpanda is based on a commission structure, where a small percentage of each order goes towards maintaining a seamless food delivery experience. This commission helps ensure fair compensation for delivery riders and supports essential services such as rider insurance, cashless payment processing, marketing, and customer support. While the exact commission varies based on factors like location and cuisine type, foodpanda’s broad customer base and marketing support can help increase orders and grow your business, offsetting these fees.
5/ How does the foodpanda partner portal help my business?
The partner portal provides several tools to help you manage your restaurant efficiently. You can monitor sales, track orders, update your menu, and access marketing tools that help grow your business.
Introducing: foodpanda Partner Portal mobile app
6/ How do I get foodpanda delivery drivers?
Foodpanda manages the recruitment of delivery drivers. You don’t need to register or manage the riders yourself. Once your restaurant is active on foodpanda, delivery drivers are assigned to pick up and deliver your orders.
7/ What is the delivery radius for foodpanda in Pakistan?
The delivery radius depends on where your restaurant is located. The delivery radius is strategically set based on a 15-minute delivery time from your restaurant’s location, typically covering a 2 to 3 km radius. This ensures efficient service and optimal food quality for your customers.
8/ Can I offer pick-up options for my customers?
Yes, foodpanda allows customers to pick up their orders from your restaurant in some areas.Currently, foodpanda focuses on delivering food directly to customers. However, in some areas, a “pick-up” option is available, allowing customers to collect their orders instead of opting for delivery. This option is often cheaper, as customers can avoid delivery fees and access exclusive pick-up-only discounts that are not available for delivery orders. Availability may vary by location.
9/ What kinds of tools do restaurant partners receive from foodpanda?
When you partner with foodpanda, you gain access to a variety of useful tools to help grow your business. These tools include:
Restaurant Dashboard: A user-friendly tool that allows you to track orders, monitor sales, and manage your menu in real-time.
Customer Insights: Gain valuable data about customer preferences, enabling you to tailor your offerings to meet their needs.
Promotions & Marketing Tools: Easily create and manage special offers and promotions to drive more sales and attract new customers.
Analytics: Detailed reports that help you understand your restaurant’s performance and improve your overall service.
Watch now to learn how your restaurant can reach new levels of success with foodpanda: https://youtu.be/pM6hTSipefA?si=Q4ty116GQMz6Pj-V
10/ How can I attract more customers by listing on foodpanda?
Listing on foodpanda increases visibility across Pakistan, reaching a broad customer base. Use foodpanda’s marketing tools like promotions, discounts, and analytics to attract new customers
As one of the largest food delivery platforms in Asia, foodpanda helps increase your restaurant’s visibility and attract new customers. Additionally, foodpanda offers powerful marketing tools to help you grow:
–Marketing: Boost your brand visibility with pandaclicks
–Marketing: Get more orders with Discounts
These features, along with platform promotions and support, can help increase sales, improve customer loyalty, and grow your business..
11/ Can I set up late-night delivery options?
Yes, you can! Many restaurants partner with foodpanda to offer late-night delivery services. This is particularly popular in urban areas where customers may want a meal at odd hours. You can adjust your hours of availability in the foodpanda system, so customers can still order from you late at night
12/ How do I register as a foodpanda vendor in Pakistan?
To register, visit the foodpanda partner portal, provide the required details, and submit your restaurant information to get started.
13/ What is the foodpanda customer support number in Pakistan?
For any issues or queries, you can contact foodpanda’s customer support via the Help Center in the app or on the website.
14/ Can I offer discounts to attract more customers?
Yes, foodpanda provides promotional tools that allow you to create discounts and special offers to increase customer engagement and boost orders.
Partnering with foodpanda is simple, and we’re here to guide you every step of the way. If you’re ready to reach more customers and grow your business, sign up today and start taking orders in no time! 👉 Sign up now!